Customer Service - It's Just Too Important
Customer service is incredibly important to me. Frankly, it’s more important to me than the product or service itself. It is actually possible for those two sentences, to be my blog’s beginning, middle and end. But that wouldn’t be very much fun would it? Every time I “enjoy” a poor customer service experience, I recoil and remember, just how important it really is. I have made more decisions than I care to admit, exclusively because the service was so poor, I could not conti