Social Media Strategy (1 day)
Within the past few years social media has become an important part of how an organization interacts with its employees and clients. This course will explain the benefit of creating a solid social media strategy, and offers tips on how to drive traffic to your organization while avoiding common mistakes. As well, you will learn how to leverage various social media platforms to benefit different aspects of your company.
Negotiations - Influence Without Auhtority (1 day)
A smooth negotiation process is a key step in solidifying business transactions. How this process flows is dependent on multiple factors. Knowing how to manage these factors can enable you to be an effective closer in any type of negotiation. This course guides the learner through how to anticipate and prepare for failed negotiations, and outlines the three domains, levels, and phases of negotiations. This course will also focus on what to do in project and business situations to influence others to ensure the results you need, regardless of your position.
Aligning Vision with Strategy (1 day)
This course provides leaders with the tools required to execute their strategic and tactical plans while ensuring alignment with the goals of the organization. Leaders will be guided through the process of creating a functional plan for their teams with the focus on inspiring commitment and development of the organizations’ human capital.
Decision Making (1 day)
Knowing how to analyze information in order to make decisions that offer the most benefit with minimal risk is a highly valuable skill to possess. This course outlines common situations within the workplace in which decisions must be made in a timely manner, with consideration of various stakeholders. Proven solutions are offered and an overview of different decision-making methods and strategies are discussed.
Overcoming Objections (1 day)
In this course, participants will learn how to handle objections in order to help others buy into a sale, project or request. Participants will also learn how to handle objections differently when the objection is from a client or an internal employee and how to handle people who are “resisters” when the objections are coming from colleagues. In addition, to objection handling, the change management curve and the importance of change management strategies will also be discussed in this course, in order to ensure a positive outcome in any situation.