Captain, my Captain
This week I had the amazing opportunity to work with a team. A real team. A soccer team. A group of individuals that must work together...
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- May 23, 2018
- 2 min
Communication Summary
Over the past several weeks I have written about communication best practices, including most of the concepts that we (Pathways Training...
- May 16, 2018
- 2 min
Effective Communication--Tone
Last week I continued to write about communication and interpersonal skills, a topic that was triggered by a discussion I was having with...
- May 9, 2018
- 3 min
Pathways Communications Training Part II
I mentioned last week that due to the continued growth at Pathways Training & eLearning, we have posted for multiple positions, including...
- Apr 24, 2018
- 3 min
Pathways Communication Training
Due to the continued growth at Pathways Training & eLearning, we have posted for multiple positions, including a posting for a programmer....
- Apr 18, 2018
- 2 min
Using eLearning to Enhance Your Tutorial
Recently I was working with a client on developing process documentation and technical instructions regarding the launch of a new system...
- Apr 10, 2018
- 2 min
How eLearning Can Help to Prevent Privacy Breaches – Privacy Blog Part III
Last week I continued a discussion with part II on the importance of protecting your business’s privacy, with a focus on best practices...
- Apr 4, 2018
- 2 min
How eLearning Can Help to Prevent Privacy Breaches – Privacy Blog Part II
Last week I started a discussion on the importance of protecting your business’s privacy, so this week I would like to offer a few tips...
- Mar 28, 2018
- 2 min
Protecting Privacy – A Hot Topic for Training and eLearning Modules
Regardless of what your role within an organization is, we all have a responsibility to protect our customers’ privacy. The above...
- Mar 22, 2018
- 2 min
Respect in the Workplace courses offered by Pathways
While the year is still relatively young, I have been somewhat surprised by the frequency of requests the Pathways Training & eLearning...
- Mar 9, 2018
- 2 min
Customer Service Training--Effective Complaint Restitution Part II
Last week I introduced the first of a three-part discussion on complaint management, a topic that is covered in great detail through...
- Mar 2, 2018
- 3 min
Customer Service Training – Effective Complaint Resolution
At Pathways Training & eLearning we develop several programs, both for eLearning and instructor led training, that provide the learner...
- Feb 20, 2018
- 4 min
Facilitator Engagement
I have mentioned on a few occasions that one of my duties at Pathways Training & eLearning is facilitating courses for our luxury...
- Jan 24, 2018
- 2 min
Leadership Courses offered by Pathways
This week the Pathways team will be running an all-day workshop for one of our luxury automotive clients. While the objective for the...
- Jan 16, 2018
- 2 min
Classroom Training & eLearning Discussion
These past few months I have spent most of my time split between developing eLearning storyboards and leading classroom training, both...
- Jan 16, 2018
- 2 min
Social Media by the Numbers
As I have stated on numerous occasions, one of the more common topics we at Pathways Training & eLearning are asked to train (through...
- Jan 2, 2018
- 2 min
Social Media Awareness Part II
One of the most common topics we are asked to address in training is Social Media awareness, which on the service seems reasonably...
- Dec 8, 2017
- 3 min
Are you Working with Professionals?
This past week I facilitated a project management program for a group of 10 professionals from a wide variety of organisations. The...
- Dec 8, 2017
- 2 min
The Right People for the Right Job
This past week I facilitated a project management program for a group of 10 professionals from a wide variety of organisations. The...
- Nov 22, 2017
- 2 min
Role of the Project Manager
Over the next few weeks I will be facilitating two of the popular programs offered by Pathways Training & eLearning which are...
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